RozGold (a brand of NRF Fintech LLP) User Privacy Policy

This User Privacy Policy explains how RozGold (a brand of NRF Fintech LLP) collects, uses, and protects your personal information when you use our digital gold savings platform.

What Information We Collect

• Account Information: Name, email, phone number, date of birth
• KYC Documents: PAN card, Aadhaar number, address proof
• Financial Information: Bank account details, UPI ID
• Transaction Data: Gold purchase/sale history, wallet transactions
• Device Information: IP address, device type, app usage data

How We Use Your Information

• Provide digital gold investment services
• Verify your identity and comply with regulations
• Process transactions and maintain account security
• Send important updates and gold price alerts
• Improve our platform and user experience

Data Security

• All data is encrypted using bank-grade security
• Gold holdings are stored with authorized custodians
• Regular security audits and monitoring
• Limited access to authorized personnel only

Your Rights

• Access and update your personal information
• Request deletion of your account (subject to regulations)
• Opt-out of marketing communications
• File complaints with our grievance officer

Data Sharing

We only share your data with:

• Gold aggregator partners (like Augmont) for transactions
• Banks and payment gateways for processing
• Regulatory authorities when required by law
• KYC verification services

Contact Us

For privacy-related questions or concerns: